Suburban Propane

Collections Representative

Job Location US-FL-Live Oak
Posted Date 6 hours ago(2/27/2025 10:58 AM)
Job ID
2025-14942
Category
Operations Administrative
Position Type
Full-time Regular

Overview

We are currently looking for a Collections Representative to deliver a high level of customer service by helping to resolve delinquent customer accounts.

Responsibilities

  • Initiate collection activities on past due accounts (calls, letters, and emails) and follow-up on all items
  • Process credit card payments including posting to accounts and logging activity
  • Provide a high level of customer account management by properly maintaining account information and data
  • Communicate with Customer Service Center (CSC) employees to verify and correct posted items when necessary
  • Resolve all dispute cases to a mutual satisfactory end between the customer and company
  • Analyze accounts receivable information to determine priority and produce aging reports

Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:

  • Medical, dental, and vision (eligibility after just 30 days of employment)
  • Paid time off that increases with tenure
  • A 401(k) with company match and immediate vesting
  • A new employee training program and many opportunities for continued learning and career development
  • Disability and life insurance
  • Employee recognition program
  • Generous tuition assistance program
  • Propane discounts, and more!

 For eligibility and a full list of our benefit offerings please visit: https://jobs.suburbanpropane.com/benefits/ .

Qualifications

  • High School diploma, GED or equivalent training and experience
  • A minimum of 1 - 2 years of collections experience preferred

As part of our pre-employment hiring process, background checks and drug screens are performed.
Applications will be accepted until the position is filled.

 

Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange.  Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states.  Suburban Propane is supported by three core pillars: (1) Suburban Commitment – showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares – highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane – promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives.  For additional information on Suburban Propane, please visit www.suburbanpropane.com.

 

It’s an amazing time to become a part of our team as we expand our national footprint and

make strides toward a sustainable, clean energy future!

 

Lozenge

 

At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. All applicants for employment shall be considered without regard to race, religion, color, creed, national origin, ancestry, age, gender, sex, pregnancy, sexual orientation, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other classification protected by law.

 

For more information about our hiring process, please visit: https://jobs.suburbanpropane.com/our-hiring-process/

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