Suburban Propane

Human Resources Benefits Specialist

Job Location US-NJ-Whippany
Posted Date 2 weeks ago(5/4/2022 4:43 PM)
Job ID
Corporate Opportunities
Position Type
Full-time Regular


When you join Suburban Propane, you become a part of a fast-paced and dynamic company that has been serving its employees and customers for over 90 years.


As a Human Resources Benefits Specialist, you will responsible for Human Resources, Payroll and Benefit related task processing along with answering the Company’s 800 Human Resources call center questions assisting managers and employees.  The HR Benefits Specialist  should have a broad subject matter expertise in the areas of human resources with a concentration in benefits - health & welfare benefits, 401k and cash balance/pension, various leave administration (state specific, FMLA, STD, Military, etc).  The HRSC Specialist will also support the daily activities of the Human Resources Service Center (HRSC) and benefit staff. 


If you are driven with a collaborative work style and have a passion for working with people, then we invite you to apply to join our team and be a part of our next 90 years. 


  • Research issues, interpret legislation, company policies, procedures, plan documents and related documentation and apply critical thinking and problem-solving skills in order to ensure the best solution is found for each situation. Utilize knowledge of federal, state and local employment laws, as well as, Federal Motor Carrier Regulations (FMSCA), Uniformed Services Employment and Reemployment (USERRA), Health Insurance Portability and Accountability Act (HIPAA), Employee Retirement Income Security Act (ERISA), Consolidated Omnibus Budget Reconciliation Act (COBRA), Cafeteria Plans, Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), QMCSO’s, and QDROs’.
  • Communicate and liaise with appropriate employees, managers, other departments, and third parties while researching and resolving employee HR, benefit, leave, and pension issues.  Draft legally sound communications as needed.
  • Assist with and support the annual Open Enrollment
  • Act as HR subject matter expert for multiple Company benefit plans including short term and long-term disability and the various leave regulations. Coordinate with payroll and vendors as needed.  Protect the Company by always maintaining a high level of confidentiality.
  • Validate and reconcile benefit related paperwork and process transactions along with performing audits and communications as necessary. Initiate billing of benefits, or deduction adjustments as necessary.
  • Responsible for daily phone coverage and utilize the HRSC case management system and other tools to actively manage caseload in accordance with team production goals and established quality standards.
  • Run various interfaces, queries and reports as needed for vendors, payroll to transfer data to vendors or share information with management. Assist in testing of upgrades to PeopleSoft, vendor interfaces, etc., as needed.
  • Perform special projects as necessary, conducting applicable research and organizing information.


This position requires shift work to cover the hours from 8 am to 7 pm EST (M-F)


Why Suburban Propane? Suburban Propane takes pride in serving our employees and does so by offering competitive pay with incentive potential and a comprehensive benefits package including, but not limited to, medical, dental, vision, disability, life insurance, HSA and FSAs, paid vacation, personal and sick pay, tuition assistance, online learning opportunities and training, and a 401(k) with company match and immediate vesting.

For a full list of our benefit offerings please visit


  • High School diploma or GED
  • Minimum of 3 years’ experience in Human Resources; knowledge of federal, state and local employment laws, Federal Motor Carrier regulations, HIPAA, COBRA, ERISA, Cafeteria Plans, USERRA, FMLA and ADA, as well as experience handling benefits, retirement plans and leaves of absence is preferred. Understands basic office protocol and demonstrates clear communication skills
  • Has prior experience with Human Resources/Payroll systems. Strong working knowledge of Microsoft Office products like Outlook, Word and Excel. Understands basic office protocol and demonstrates strong communication skills. HRIS/ PeopleSoft experience a plus.

As part of our pre-employment hiring process background checks and drug screens are performed.

Headquartered in Whippany, New Jersey, Suburban Propane Partners, L.P. (NYSE:SPH) is a nationwide marketer and distributor of a diverse array of products to meet the energy needs of our customers, specializing in heating oil and refined fuels, as well as the marketing of propane, natural gas and electricity in deregulated markets. With over 3,000 employees, Suburban Propane maintains business operations in 41 states, providing prompt, reliable service to over one million residential, commercial, industrial and agricultural customers. 



All applicants for employment shall be considered without regard to race, religion, color, creed, national origin, ancestry, age, gender, sex, pregnancy, sexual orientation, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other classification protected by law.


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